SFTP error after release update: failed to load or parse SSH Key. java.io.FileNotFoundException

Document created by ruchika_yadav Employee on Jul 10, 2015Last modified by vreddy on Mar 1, 2016
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We might see some of these errors after the release update when the process is using SFTP connector.

 

Caused by: Failed to load or parse SSH Key. java.io.FileNotFoundException: <atom install dir>\connector\sftp\xxx.Key.xxA (The system cannot find the file specified); Caused by: java.io.FileNotFoundException: <atom install dir>\connector\sftp\xxx.Key.xx(The system cannot find the file specified); Caused by: <atom install dir>\connector\sftp\xxx.Key.xx(The system cannot find the file specified

 

OR
Caused by: Failed to load or parse SSH Key. invalid privatekey: [xxxxx; Caused by: invalid privatekey: [xxxx
We dont recommend to place some of the critical files in the atom installation folder.  They should be placed in a separate folder on the machine.
If there is any connector update in a release  then we might end up overriding these files and get into some issues.

 

This is general  recommendation for any files that you may need for your process ,it should not be placed inside the atom installation directory.

 

The solution will be to get the files again and place it  in a folder outside atom install and then direct your process to pick the files from that location.

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