A process is getting executed even after the schedule is stopped

Document created by mike_aronson Employee on Feb 4, 2014
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A process is getting executed even after the schedule is stopped.
When a schedule change is made to a deployed process in the Boomi platform, if the atom server or the proxy if it communicates through is unable to receive the schedule change from the Boomi platform due to network connectivity issues, the atom may not be able to access the latest schedule information from the platform, in this case the indication that the schedules were stopped.

Deleting/removing the schedule for the process helps to resolve this issue as it clears out the schedule that is stored in the atom for the process and creates a new schedule.

If this issue occurs frequently, use a network monitoring tool or request a network admin monitor the traffic between the atom, proxy if used, and the Boomi platform to look out for temporary outages that could cause this condition.

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