Errors occurred while retrieving updates on primary channel for source

Document created by Nikita_nandakumar on May 5, 2015Last modified by vreddy on Mar 1, 2016
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An MDM scenario where the customer is trying to build a Dell Boomi AtomSphere Process to route outgoing update requests.She updated some records in MDM Repository but received the following error when ran the process in test mode :

 

"com.boomi.connector.api.ConnectorException: Errors occurred while retrieving updates on primary channel for source 'b7b75fc0-ffd2-49aa-84cd-17d3835a917b' in universe '{2}'. Forbidden "
It looks like the universe that the customer was trying to query from was still in Initial Load mode and hence the error.

 

When a universe/deployed model is in Initial Load mode, data is intended only to be loaded into MDM and queries are blocked.When the Initial Load is finalized, the status of the Universe turns green and channel deliveries can be queried.

 

Reference link :
http://help.boomi.com/mdm/GUID-2D6B1686-D45E-494D-AB19-687E4C72A305.html

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