Intermittent Errors Getting Email with Mail Connector

Document created by RaphaelRivero Employee on Jun 19, 2015
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The following error is seen when browsing the details of an execution.

Error occurred connecting to e-mail server: Exception reading response (com.boomi.connector.ConnectorException) Caused by: Exception reading response ((javax.mail.MessagingException)) Caused by: Connection reset ((java.net.SocketException))In looking at different executions of the same process, other errors are seen which all happen in a certain time range and happened on multiple atoms.

Error occurred connecting to e-mail server: Could not connect to SMTP host: messages.zs.local, port: 25, response: -1; Caused by: Could not connect to SMTP host: messages.zs.local, port: 25, response: -1Exception reading response; Caused by: Connection reset421 4.3.2 Service not available452 4.3.1 Insufficient system resource


These errors are seen when the Mail Connector is not able to connect to the mail server or the connection to the mail server is terminated before the transaction completes.  If these errors are seen intermittently which means they are not happening all the time, then there was a problem with either the mail server or the network connection.  Please check with your Mail Admin and Network Admin if there were any problems with the mail server or the network.


 

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