Web Services Server errors

Document created by Terese_Baker Employee on Jan 12, 2015Last modified by dave_lesshafft on Mar 1, 2016
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Web Services Server is not functioning correctly. The following are some recommendations for investigating these issues.
  • Download Atom Log [Select the appropriate Atom in Atom Management -->Atom Info and click on Download Atom Log or go to the <Atom Installation>/logs directory for the appropriate atom.
  • Review the shared_http_server.log for errors and additional information for the specific URL path.
  • Review the container.log for errors and additional information around the time the process has executed.
  • Verify the wsdl is configured correctly. Details are provided in this Reference Guide link.