Adding a new user to an AtomSphere account

Document created by mike_aronson Employee on Jun 9, 2015Last modified by vreddy on Mar 1, 2016
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I need to add a new user to an AtomSphere account
(non-partner)

An existing user with Administrator privileges can add new users to their AtomSphere account by following the steps at this link:

http://help.boomi.com/atomsphere/GUID-224BCF80-9493-4494-893C-4E95B19DAB2B.html

Please note, for security reasons, Dell Boomi Support is unable to add users to a customer account.

 

If the new user will need access to the Dell Boomi Customer Support Portal (to access AtomSphere -> Help & Feedback -> Support & Community), the existing user should open a new case in the portal requesting that the new user be added to the portal as well. Within the case, please include the new user's full name, email address and the AtomSphere Account ID. The Account ID is available in AtomSphere -> Setup -> Account Information

 

If the existing user is unable to create a case, please email support@boomi.com with the above information to submit the request.

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