Understanding and Creating Content Types

Document created by Adam Arrowsmith Employee on Apr 13, 2016Last modified by Adam Arrowsmith Employee on Apr 13, 2016
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Content is simply all the questions, documents, blogs, and ideas created and shared throughout the community. You will often create content in different spaces to ask a question or collaborate on some piece of information.


Creating Content

To create a piece of content, click the Actions menu in the place navigation and select the desired content type:



In addition, as part of their design different spaces and groups pages may have special links and buttons to help create content but the Actions menu is always available.


To help you create engaging content, check out Tips for Using the Content Rich Text Editor.


A few things to keep in mind:

  • Not all types of content will always be available for you to create. This varies by the space or group you are in and your privileges within that space.
  • You must be logged into the community to created and participate on content.


Content Types


Content TypeDescription
QuestionUsed for conversations that can be marked as Answered or Assumed Answered. Questions are most common type of community content.
DiscussionUsed for more open-ended conversations that may not have a definitive resolution.
DocumentUsed for capturing and collaborating on information such as requirements, meeting notes, and agendas. Documents are intended to be modified over time and therefore are versioned. People can leave comments.
Blog PostUsed for one-to-many communication generally around announcements, expressing a point of view, and making proposals. People can leave comments but the blog post itself is generally not modified after publishing.
IdeaUsed for suggestions that can be voted upon by other users. Ideas move through lifecycle stages to indicate progress.
VideoUsed for video recordings. Video files can be uploaded and played directly within Jive.
FileUsed for standalone files or attachments. Many types of files such as PDF and Excel can be previewed directly within Jive.
PollUsed for simple survey polls to collect opinions on a particular topic.
EventUsed for announcing and inviting people to online or offline events. Events can track RSVPs and are displayed in a calendar and agenda format.


For more information on the different content types, please refer to the Jive Help Guide.

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