Error: QuickBooks Error - 8004041c (Unknown error) : An internal QuickBooks error occurred while trying to access the QuickBooks company data file

Document created by chris_stevens Employee on Apr 5, 2016
Version 1Show Document
  • View in full screen mode
com.boomi.connector.ConnectorException: Error Executing Quickbooks Get
...
Caused by: com4j.ExecutionException: com4j.ComException: 8004041c (Unknown error) : An internal QuickBooks error occurred while trying to access the QuickBooks company data file. : .\invoke.cpp:447

This can occur intermittently for no apparent reason, although it has been observed to occur after installing QuickBooks updates, upgrading to a new version of QuickBooks, or other actions that affect the company file.

 

Solution:

The solution is to workaround the issue. Try the following steps:

  • Simply try executing the Boomi process again.

If problem persists:

  • Restart QuickBooks and try again.

If problem continues to persist:

  • View the qbsdklog file for more information and take appropriate action. Sometimes more indicative messages are captured in this log than are returned to the connector. For newer version of QuickBooks, this file is typically located here: C:\Documents and Settings\All Users\Application Data\Intuit\QuickBooks\qbsdklog.txt

If problem persists:

  1. Backup your company file.
  2. Close QuickBooks.
  3. Navigate to the QuickBooks installation directory. This is typically C:\Program Files\Intuit\<QuickBooks version>.
  4. Run the reboot.bat file.
  5. Restart the machine.
  6. Remove the Boomi application from the list of Integrated Applications (within QuickBooks, Edit > Preferences > Integrated Applications > Company Preferences).
  7. Execute the process and re-authorize the Boomi application.

Attachments

    Outcomes