Insights from Customers: Best Practices to Create Omni-Channel Strategies

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The connected customer is always on. Customer demands and expectations are increasing at an exponential rate and innovative companies customers are using Dell Boomi to stay ahead. Come hear how companies of all sizes and stripes are embracing that challenge, particularly by understanding, mapping, monitoring, and optimizing the customer’s journey.


More than catching up with competition, it’s about using cloud computing, mobile, social networking, big data, and IoT to connect with their customer in new and interesting ways.