Relocation of Dell Boomi US Production Atom Cloud

Document created by sheng_liao462475 Employee on Sep 18, 2018Last modified by Tiffany Powley on Oct 6, 2018
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WHAT:

Relocation of the Dell Boomi US Production Atom Cloud

 

WHEN:

Scheduled for October 6, 2018 from 3:00 a.m. to 7:00 a.m. ET (07:00 UTC to 11:00 UTC).

The event started at 3:00 am ET and completed an hour early at 6:00 am ET (10:00 UTC) on October 6th. 

IMPACT:

The IP address for the US Production Atom Cloud will change. During the relocation, the US Production Atom cloud will be unavailable.

Other Dell Boomi hosted clouds such as US Test Atom Cloud, EU/ANZ Atom Clouds, MDM Clouds, private Atom Clouds and non Dell Boomi hosted Atoms, Molecules and Atom Clouds will not be impacted.

 

DETAILS:

The US Production Atom Cloud will be moving to a new location within our current hosting provider. Previously, we shared plans for the migration to occur on September 29, 2018. Numerous customers provided feedback that a month end event would have a significant negative impact to their business. As a result, we have changed our plans and the move will now take place on October 6, 2018.

 

What will the impact to the run-time environment be during the relocation?

During the relocation, the US Production Atom Cloud will be unavailable. Therefore, scheduled and event based processes will not execute. Any processes that are not finished at 03:00 am /07:00 UTC will be terminated. For processes scheduled to execute during this period, you might want to alter their schedule. For event based processes that must continue to run or be available, you will need to take action to redirect requests.

 

What do I need to do to prepare for US Production Atom Cloud relocation?

1) US Production Atom Cloud initiated outbound HTTP calls: Processes running on the US Atom Cloud can initiate outbound HTTP calls to other servers. If those outbound destination servers utilize whitelisting, the server owner will need to change the whitelisting IP range because the HTTP calls will be initiated from a new location.

 

2) US Production Atom Cloud inbound calls: Processes running on the US Production Atom Cloud can accept inbound calls from other servers such as event-based integration processes, are hosted on the US Production Atom Cloud, and can be initiated by an inbound request from an external application.

If you or your customers have an outbound firewall rule that targets the current US Production Atom Cloud, they will need to update their IP range. Updating their IP range will allow them to connect to your hosted web service.

 

3) Be aware of IP address changes

For customers who rely on the URL connect.boomi.com or b2b.connect.boomi.com, the URL will remain unchanged; only the IP address will change. If you or your Partners or external applications rely solely on connect.boomi.com or b2b.connect.boomi.com without additional outbound firewall rules from their application, then there no action is required once the transition is complete. If the external application has an outbound firewall rule that targets the current US Production Atom Cloud IP address, then the external application will need to update the outbound firewall rule with the new US Production Atom Cloud IP address.

 

The NEW IP addresses for US Production Atom Cloud will be (both inbound and outbound):

• connect.boomi.com -- 184.106.89.204
• b2b.connect.boomi.com -- 184.106.89.205

 

The current IP address for US Production Atom Cloud is:

From The US Production Atom Cloud to External Web Applications

  • Current IP address : 72.32.154.88

From Customer/Partner to the US Production Atom Cloud

  • connect.boomi.com -- 67.192.139.76
  • b2b.connect.boomi.com -- 74.205.51.150

 

Boomi recommends that both the current and future US Production Atom Cloud IP addresses remain on any necessary whitelists or firewall targets.

 

4) Consider suspending scheduled processes that run during the maintenance event.  

For this event (not normal releases), any processes that are not finished by Saturday, September 29 at 03:00 am /07:00 UTC are at risk of being terminated. Thus, consider suspending scheduled processes that run during this specific maintenance event. For more information about how to suspend scheduled processes, see the help documentation here.  

 

What is b2b.connect.boomi.com?

b2b.connect.boomi.com was a URL created to allow AS2 customers to have non-SSL access to the Production Atom Cloud. 

 

What are ports 80 and 443?

Web server allows requests from the default ports — 80 for HTTP and 443 for HTTPS. These are the ports that the server "listens to" or expects to receive from a Web client. Port 80/443 are generally a given for being open on any type of filtering device allowing traffic outbound on your network.

 

What if I cannot connect to connect.boomi.com or b2b.connect.boomi.com after relocation is complete? 

Some potential problems and suggested actions are described here.

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