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QuickBooks Error - 8000401a CoCreateInstance failed..configured identity is incorrect

Question asked by tlui on Jun 14, 2011
Latest reply on Jun 14, 2011 by tlui
QuickBooks Error - 8000401a CoCreateInstance failed..configured identity is incorrect
Problem

You get the following error when attempting to connect to QuickBooks Desktop:

com.boomi.connector.ConnectorException: Error Executing Quickbooks Get
...
Caused by: com4j.ExecutionException: com4j.ComException: 8000401a CoCreateInstance failed : The server process could not be started because the configured identity is incorrect. Check the username and password. : .\com4j.cpp:135
at com4j.ComThread.execute(ComThread.java:189)
at com4j.Task.execute(Task.java:23)
at com4j.COM4J.createInstance(COM4J.java:89)
at com.boomi.intuit.quickbooks.ClassFactory.createReq uestProcessor2(ClassFactory.java:34)
at com.boomi.connector.quickbooks.QBGet.handleQBDE(QB Get.java:569)
at com.boomi.connector.quickbooks.QBGet.get(QBGet.jav a:98)
... 22 more

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