AnsweredAssumed Answered

Exclude fields from master data

Question asked by Sjaak Overgaauw on Jul 25, 2016
Latest reply on Aug 4, 2016 by Sjaak Overgaauw

Hi,

I'm wondering if MDM supports the following use case.

 

Example

 

The HR system should be the owner of email addresses. SalesForce should only receive updates. If a user updates an email address in SalesForce, it won't be updated in MDM.

 

Mastered data

  • First name
  • Last name
  • Email

 

Matching rules

  1. First name + last name
  2. First name + last name + email
  3. Email

 

Source 1 = SalesForce

  • Contribute data: yes
  • Accept channel updates: yes
  • First name: send and receive
  • Last name: send and receive
  • Email: receive

 

Source 2 = HR system

  • Contribute data: yes
  • Accept channel updates: yes
  • First name: send and receive
  • Last name: send and receive
  • Email: send

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