AnsweredAssumed Answered

Boomi Connector Issues - Zuora Production Environment Copy

Question asked by alex on Aug 16, 2016
Latest reply on Aug 22, 2016 by Srinivas Chandrakanth Vangari

My client recently purchased a Zuora Production Environment Copy and I was hoping to leverage it for UAT. We recently wrapped up QA testing with the Zuora API Sandbox with no authentication issues. Despite double- and triple-checking credentials and user profiles I have so far unsuccessfully been able to connect Boomi to the Production copy. Below are extracts from the logs when I test the process using Production copy credentials.

 

Has anyone used Boomi with a Zuora Production Environment Copy? Can you share any insight into settings that might have been overlooked?

 

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com.boomi.connector.api.ConnectorException: Unable to login: com.boomi.connector.api.ConnectorException: [fns:INVALID_VALUE] Error message received from Webservice.
ERROR: fns:INVALID_VALUE
---------------
Invalid login. User name and password do not match.
at com.boomi.connector.zuora.ZuoraCache.login(ZuoraCache.java:84)
at com.boomi.connector.zuora.ZuoraCache.getLoginInfo(ZuoraCache.java:51)
at com.boomi.connector.zuora.ZuoraConnection.getSessionId(ZuoraConnection.java:197)
at com.boomi.connector.zuora.ZuoraConnection.getLoginHeader(ZuoraConnection.java:217)
at com.boomi.connector.zuora.ZuoraUtil.executeCall(ZuoraUtil.java:455)
at com.boomi.connector.zuora.ZuoraUtil.performAmend(ZuoraUtil.java:524)
at com.boomi.connector.zuora.ZuoraAmendOperation.executeUpdate(ZuoraAmendOperation.java:45)
at com.boomi.connector.util.BaseUpdateOperation.execute(BaseUpdateOperation.java:35)
at com.boomi.connector.generic.GenericConnectorAction.invoke(GenericConnectorAction.java:165)
at com.boomi.connector.base.BaseConnectorAction.invokeBase(BaseConnectorAction.java:295)
at com.boomi.connector.base.BaseConnectorAction.invoke(BaseConnectorAction.java:234)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:497)
at com.boomi.util.ClassUtil$InvokerWithClassLoader.invoke(ClassUtil.java:360)
at com.sun.proxy.$Proxy38.invoke(Unknown Source)
at com.boomi.process.shape.ConnectorShapeHandler.execute(ConnectorShapeHandler.java:152)
at com.boomi.process.shape.ConnectorShape.execute(ConnectorShape.java:143)
at com.boomi.process.graph.ProcessShape.executeShape(ProcessShape.java:550)
at com.boomi.process.graph.ProcessGraph.executeShape(ProcessGraph.java:488)
at com.boomi.process.graph.ProcessGraph.executeNextShapes(ProcessGraph.java:572)
at com.boomi.process.graph.ProcessGraph.executeShape(ProcessGraph.java:509)
at com.boomi.process.graph.ProcessGraph.executeNextShapes(ProcessGraph.java:572)
at com.boomi.process.graph.ProcessGraph.execute(ProcessGraph.java:307)
at com.boomi.process.ProcessExecution.call(ProcessExecution.java:783)
at com.boomi.execution.ExecutionTask.call(ExecutionTask.java:920)
at com.boomi.execution.ExecutionTask.call(ExecutionTask.java:63)
at com.boomi.util.concurrent.CancellableFutureTask.run(CancellableFutureTask.java:172)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)
Caused by: com.boomi.connector.api.ConnectorException: [fns:INVALID_VALUE] Error message received from Webservice.
ERROR: fns:INVALID_VALUE
---------------
Invalid login. User name and password do not match.
at com.boomi.connector.zuora.ZuoraCache.login(ZuoraCache.java:74)
... 31 more

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