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SFTP Connection Error: End of IO Stream Read

Question asked by george.chai on Aug 18, 2017
Latest reply on Aug 23, 2017 by george.chai

I've recently started getting an error on my SFTP connection: 

Session.connect: java.io.IOException: End of IO Stream Read; Caused by: Session.connect: java.io.IOException: End of IO Stream Read

 

I'm still able to connect via FileZilla using my credentials and the network guys responsible for the SFTP can also see my credentials validating on their side but it disconnects soon after the connection is made. 

 

I've included logs of steps just prior to disconnection:

 

2017-08-18 12:08:36 PM
INFO
SFTP
SFTP: sftp Connector; 
Permanently added '<SFTP Host>' (RSA) to the list of known hosts.
2017-08-18 12:08:36 PM
FINER
SFTP
SFTP: sftp Connector; 
SSH_MSG_NEWKEYS sent
2017-08-18 12:08:36 PM
FINER
SFTP
SFTP: sftp Connector; 
SSH_MSG_NEWKEYS received
2017-08-18 12:08:36 PM
FINER
SFTP
SFTP: sftp Connector; 
SSH_MSG_SERVICE_REQUEST sent
2017-08-18 12:08:36 PM
FINER
SFTP
SFTP: sftp Connector; 
Disconnecting from <SFTP Host> port 22
2017-08-18 12:08:36 PM
FINE
 SFTP
SFTP: sftp Connector; 
Closing SFTP connector.
2017-08-18 12:08:36 PM
SEVERE
 SFTP
SFTP: sftp Connector; 
Unexpected error executing process: com.boomi.connector.ConnectorException: Failed to connect to host: <SFTP Host> on port 22. Exception message is: Session.connect: java.io.IOException: End of IO Stream Read

Has anyone else encountered something like this and knows of a way to implement a fix either on the Boomi side or the service provider's side? 

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