I want to send the email alerts to another new email rather than the account email. Is it possible?
If yes please let me know how its done?
To send emails you can't use the notify shape.
You will need either the message shape or just send the document as an attached file.
In above I send a report as an attached file.
The Set Properties Shape defines File name, From Address, To Address and Subject.
Subject/Filename can be concatenated by several fields like a current date/time, a static text and a extension.
From address could be some Process Property defined as an extensible value.
To address could be the same.
Both the Mail Send and the operation shape can be reuseable objects like this
I use both in several different processes. If you use tracked fields, you may want to keep the operation uique per process.
If you use Gmail account you will have to adjust the default settings to "Allow less secure apps" in the acoount settings.
Hope it helps.
I have tried using the mail connector but I am getting this error.
Are you sure you have configured the right IP and port?
Just read your question again, and did a review on my answer. Maybe the answer wasn't that good.
You want to receive emails when some event occurs in your process.
To do that you need to add your email in Setup > User Management. Remember to asign a role like Administrator to your user.
Once that is done log in using that email.
Next in Setup > Email Alerts add an Email Alert like this:
Now emails will be sent whenever an event occurs with Log Level Warning, Event Type USER.NOTIFICATION.
Next go to the Notify Shapes in the processes and do like this:
Set your own Title, mark Message Level as Warning, set the Message and relevant Variables, and most important mark the "Enable Events".
Hope this was a better answer.
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