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I have issue in decision shape

Question asked by somnath.rokade847724 on Feb 7, 2018
Latest reply on Feb 8, 2018 by leif_jacobsen

I have following issue in decision shape ,


Decision shape source data is in XML format from Contact response XML profile.


Decision shape check the Incoming record ID against confirm contact Id and if it does not exists in confirm contact databasem, It will route out the particular record.


Although now when I use below configuration on decision shape, all records come down to the branch route out, even those whose Id is in Confirm contact table.