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What could cause out of sequence control numbers on EDI855 transactions?

Question asked by dstonham on Mar 14, 2018
Latest reply on Apr 2, 2018 by dstonham

A trading partner contacted us to say that we skipped some control numbers.  Sure enough, when I check the process reporting I see the transactions sent with control number 5319, followed by 5322, then 5324.

 

I thought the control number was under Boomi's control rather than ours so I'm really not sure what happened.  How would I track down the missing transactions (or whatever happened to them)?

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