AnsweredAssumed Answered

Authentication failed. Attempted login from unauthorized ip

Question asked by dushyant.kumar638014 on Apr 24, 2018
Latest reply on May 7, 2018 by jm477572

Hi Experts,

we are getting below error:-

Unable to browse connector: [Login] Error code: FAILED_AUTHENTICATION Error message: Authentication failed. Attempted login from unauthorized ip: 67.192.139.78 to company id: *****T8 by username: SFAPI(status code = 8) Company ID: *****8, User: SFAPI, Endpoint: https://api2preview.sapsf.eu/sfapi/v1/soap .

 

this Ip address change dynamically and we have already configured Data center ip address in Admin Center to avoid password expiry.

 

Could you please tell me why this is dynamic IP and what is the solution for this?

 

 

Regards,

Dushyant

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