AnsweredAssumed Answered

Since the 6-6-2018 release, all our 997 acknlowledgements are being sent as 'E' acknowledged with errors.  We turned on 'Acknowledge by Transaction Set' to get the error codes, but we are not getting the error codes.

Question asked by 19544924 on Jun 8, 2018

Since the 6-6-2018 release, all our 997 acknowledgements are being sent as 'E' acknowledged with errors.  We turned on 'Acknowledge by Transaction Set' to get the error codes, but we are not getting the error codes.  We have been told that additional edits were turned on with the release, but we are in-able to determine what the problem is or how to fix it.  All 997's are being sent as 'acknowledged with errors'.  Is anyone else having this problem ?   Support has not been much help so far.

Outcomes