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Boomi calls Restful API (http client) got timeout error

Question asked by robert.yin477461 on Jul 18, 2018

Boomi calls Restful API (http client) got timeout error; this error happened very often, the following just a example:

1) Boomi called web API started at 2018-07-06 06:36:03;

2)  Web API completed its tasks at  2018-07-06 06:40:03; 

3)  Expected: Web API returned to Boomi after finished its task at 2018-07-06 06:40:03.

4)  Actual: the API didn’t return to Boomi; Boomi had to wait until timeout(we set the time out for API call is 1 hour); the time out error was raised at 2018-07-06 07:37:07

There is a firewall between Boomi server and Web server(API).

Please help me!