AnsweredAssumed Answered

Customer isn't receiving from us, but we receive from them.

Question asked by eric.gurr348154 on Aug 31, 2018
Latest reply on Aug 31, 2018 by britto.parthalomew

They say they are not receiving our 997, or receiving a test 856. When they send to us we get it, and Boomi shows a 997 going out. But they don't get it.

I looked at the traffic with wireshark and they are receiving the transmissions, just not seeing it in their EDI system.

 

All of our other listeners and processes work fine. This company's edi support is in India and they aren't much help. They just say they aren't blocking us.


Any ideas?

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