unknown hostname / DNS errors

Document created by rich_patterson Employee on Jul 16, 2014
Version 1Show Document
  • View in full screen mode
Errors of this type typically mean that the Atom server is not able to resolve the hostname specified by a particular connector.

From the Atom server, from the command line, attempt to ping that URL/hostname.

You may also lookup the IP address of that host, and from the Atom server, try to ping the IP address directly.

You should speak with your network admin, and configure DNS on your atom server, so that it can resolve that hostname