Unable to complete request: You provided an invalid Authorization Header. code: USER_ERROR

Document created by Terese_Baker Employee on Apr 22, 2015Last modified by vreddy on Mar 1, 2016
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Invalid Authorization Header
Please verify the credentials and connection point.


Please try the following steps to troubleshoot your credentials issue:
  • Check the password expiration date
  • Verify your login credentials, including user name, password and security token outside of AtomSphere
  • Verify your application endpoint URL
  • Check whether your account is locked out, please contact your application administrator if your account is locked out