Null Value and Route vs. Decision shape

Document created by mike_c_frazier Employee on Jul 21, 2015Last modified by Adam Arrowsmith on Dec 23, 2017
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The Route Shape is unable to recognize null values. If a document with a null value is sent into a route shape, there are several methods that should be able to recognize a null value, but nothing seems to work.


The Route Shape will route successfully if values are supplied. Instead of using the Route shape to route based on a null value, try using a Decision shape instead.


To compare a null value:

  1. Select the desired Profile Element field for the First Value
  2. Set Comparison to Equal To
  3. For the Second Value, choose Static Value and leave the value field blank
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