Applying Pending Updates did not update one or more of the connectors

Document created by Ramya_Nakkapalle Employee on Mar 29, 2016Last modified by chris_stevens on Jul 28, 2016
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Applying Pending Updates did not update one or more of the connectors. The below image shows this scenario. Pending Updates were successfully applied, except for the connector 'Atomsphere Partner API', the pending version will be listed under 'Pending Version' Tab:

 

pending_updates.png

 

Possible Cause:

Atom could not find appropriate files to push the update failing the attempt to apply pending updates on this connector, verify if there is a compressed car file for the specific connector under Atom_installation/connector/{connector-specific} folder, most likely this file is not found in this scenario.

 

Resolution:

  1. Execute a process that has the specific connector (here it's AtomSphere Partner API), well it should be fine even if the process fails at this connector. This step is important to make sure that necessary files are created under connector/folder. You can now verify that folder to ensure the files are available.
  2. Apply the pending updates. This time, the Connector Update should be successful.

 

If the issue still persists after performing the above steps, please contact Dell Boomi Support.

 

 

 

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