Error:  Unable to load connector, error extracting archive file

Document created by chris_stevens Employee on Apr 11, 2016
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Error

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Caused by: com.boomi.connector.ConnectorException: Unable to load connector, error extracting archive file to: tmp\connector\connector-quickbooks-XXXX-car.zip  at
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Caused by: java.io.FileNotFoundException: tmp\connector\connector-quickbooks- XXXX-car.zip\lib\com4j.dll

 

Cause

Most often this is a result of the atom running as both a Windows service and a desktop application. The two instances of the atom attempt to access (and lock) certain libraries at the same time when a given scheduled process is executed. The default atom installation installs and starts the atom as a Windows service. However because QuickBooks is a desktop application, the atom also must run as a desktop application under a specific Windows users.

 

Solution

The atom Windows service should be stopped and disabled and the desktop app restarted.

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