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When I import my profile with the NetSuite connector I can not see my Entity Custom Field that I created. Any ideas?
Question asked by
on Apr 19, 2013
on May 9, 2013 by Adam Arrowsmith
I am using a full admin user for my NetSuite connection but when Import my customer object I can not see the Entity Custom field I Created. I can see it in the display of the record in NetSuite.
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Apr 19, 2013 6:04 PM
One NetSuite-side thing to check is if that new custom field is set to be DISPLAYED (Show=true) on the form that is set as the PREFERRED form for the given admin user's ROLE with which you are connecting. The list of fields available via the NetSuite API is limited to the set of fields displayed on the preferred form for the given user's role. This is especially relevant during browse operations when you don't have the ability to provide an explicit customForm reference, like you do when posting new records to NetSuite.
Apr 19, 2013 6:06 PM
The weird thing is if I add ONE more custom field then both my fields appear in the browse function. This is with no changes to the first field.
The instance of NS only has 1 custom field. If I add a 2nd its all good. Very strange...
Apr 19, 2013 6:13 PM
Hmm, that is weird. What data type is that custom field, like a List/Record Ref or just a regular text or numeric type?
Apr 19, 2013 6:15 PM
The first field is a date/time and the 2nd one I added that made them both appear is a checkbox.
Both are entity, first one is on Customer/Contact and 2nd one is assigned to no object.
May 9, 2013 4:21 PM
Follow up: there is a known issue with the NetSuite connector when importing objects that have only one custom field. So for now the workaround is to simply define a second custom field.
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