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Why is a process property not returning a value?

Question asked by GaryDavison280 on Apr 29, 2013
Latest reply on May 22, 2013 by russellembling791
We have been using process properties without issue. We have 42 values set up, each with a "Test" and "Prod" value.  I added a new one, and have everything set up the same as all the others, but there isn't a value being returned.  If I change the process property to one that has been there a while, it retrieves the value correctly.  I have tried deleting the PP, using another one, and changing it later to the one I want, but nothing works.  What is wrong?