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How to find source of request that keeps locking Boomi ID

Question asked by HeraleenBowers9211 on Mar 22, 2016
Latest reply on May 6, 2016 by Adam Arrowsmith

We have an ID in Boomi that keeps getting locked, probably by a job because it gets locked same time daily.  

We would like to know more about what is locking it e.g. IP that request originates from.   I read that Dell retains a log that captures user login attempts / fails / successes for a period of time which is part of the general platform logs and not publically available.  It is managed by the Dell Boomi team.   Anyone know how I would go about requesting this log or finding more clues as to source of the lock?