AnsweredAssumed Answered

Change username and password on installed atom client?

Question asked by asgjimk on Mar 1, 2017
Latest reply on Mar 16, 2017 by asgjimk

We are on a trial dell boomi account that I believe was previously attached to another account.  When our trial was renewed and our account removed from the other account, our atom client stopped working.  We're running 32bit client in desktop mode for quickbooks desktop connection.  I'm receiving the following error in log file:


Mar 1, 2017 12:34:03 PM MST SEVERE  [com.boomi.container.core.MessagePollerThread run] The server has indicated that this container has been deleted.  If this is expected, please uninstall this container.  Otherwise, this account has probably been deactivated.  Please contact Dell Boomi Customer Support.


Any ideas on how to update the login info?  Should I uninstall / reinstall?