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Atom queues: can't view or delete dead letters

Question asked by Sjaak Overgaauw on Mar 22, 2017


I have a queue on a test instance which has 4 messages in the DLQ. However, I can't delete them when I open the "View dead letters". I haven't experienced this issue on production yet. But since I use Atom queues a lot, I would like to know what's going on here. And how I can reset the counter. See screenshots below. 



Btw: I'm aware of the fact that Boomi purges messages: see quote below which has been copied from the Atom message queuing help file.


NOTE: Documents referenced in currently enqueued messages persist until a scheduled purge occurs. This is true even while the Atom or process is configured to enable purging of data immediately following process execution.


Documents of dead letter queue messages