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Error while configuring Local Atom

Question asked by vimanchanda176746 on Jun 20, 2017
Latest reply on Jul 6, 2017 by Srinivas Chandrakanth Vangari

Hi All,

 

I am having issues while setting up my local Atom. First I downloaded the installer from Create > AtomRuntime ? Atom. When I clicked on it, pop-up wizard opens. After authentication, it displays the message as "Downloading Atom Files" and suddenly shows "Error downloading Atom Files". 

 

If I click ignore, installation completes but Atom stays in Offline mode. If I try to start the service manually, it gives me error saying "Windows can't start the service".

 

Has anyone faced this issue ? Pls. advise.

 

Thanks,

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