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How to retry when there is no error in try branch

Question asked by venkat313 on Jul 18, 2017
Latest reply on Jul 24, 2017 by daniel.santana

Hi There, I want to retry case creation when there is no case created in Salesforce. SFDC connection going through without any error since I get folowing response from SFDC. Hence retry not happening.

 

<Case>
<id></id>
<success>false</success>
<errors>
<error>
<statusCode>UNABLE_TO_LOCK_ROW</statusCode>
<message>OBJ: Case - unable to obtain exclusive access to this record</message>
</error>
</errors>
</Case> 

 

Please let me know what would be the best fix in this scenarios.

 

Thanks in advance.

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