I have created a very simple process with notify shape.
I have executed it many times in the production environment and still unable to receive an email alerts.
Have you enabled the following options? (on notify shape)
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Thanks. But how does system identifies that to whom this email should be sent to? Can we configure it explicitly...any idea?
I don't all fields in your screenshot. It should look like this. Based on account id or account name, it will derive the username using which you are logged in and send the notification.
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