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invalidCredentialsFault.message intermittently on netsuite connection?

Question asked by gouthamr388096 on Oct 20, 2017
Latest reply on Oct 21, 2017 by Sjaak Overgaauw

We are getting the following error intermittently.  The error automatically gets resolved after some time and processes work fine, but after few days we again get this error. Anybody seen a similar issue? Why would we get invalidCredentials error, but after some time it is resolved automatically? Is this something on the NEtSuite side. The below is the error we get.

Error Message: [soapenv:Server.userException] An unexpected error has occurred. Technical Support has been alerted to this problem.; invalidCredentialsFault.code=UNEXPECTED_ERROR; invalidCredentialsFault.message=An unexpected error has occurred. Technical Support has been alerted to this problem.; hostname=partners-java004.svale.netledger.com 

 

Thanks

Goutham

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