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Netsuite GET custom XML profile not loading correct values

Question asked by benedict-yeo on Dec 21, 2017
Latest reply on Dec 27, 2017 by Sjaak Overgaauw

I created a custom XML profile on Netsuite because we needed to use custom segments in our flows. I have the documents coming in correctly, but for some reason when I try to access it to set properties or use in maps, the values in this profile is always NULL. Does anyone have an idea why?