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Facing Issues when adding users(only for few users) to Sub-accounts as Master Admin. Does anyone face the similar issue?

Question asked by mohan_raj_kolandhavel292829 on Feb 5, 2018

While adding the users to sub-account- we are providing the email address, first name and last name and the required role is also selected. When we click OK, the window goes away without any information. But the user is not getting added. We tried multiple times but the same thing happens. Even we tried logging off and logging in back to add the user.